Refund policy

Refund & Return Policy

Humare customers ki khushi humari priority hai. Agar aapko apne order se judi koi pareshani hai, toh humari policy niche di gayi hai:

1. Replacement Policy (7 Days)

Hum sirf niche diye gaye cases mein 7 din ke andar replacement accept karte hain:

Damaged Product: Agar product tuta hua mila ho.

Wrong Item: Agar aapne jo mangwaya tha usse alag item mila ho.

Defective: Agar product sahi se kaam nahi kar raha.

2. Unboxing Video (Sabse Zaroori)

Vyrox Store par kisi bhi claim ke liye unboxing video hona lazmi hai.

Package kholte waqt ek clear video banayein jisme address label aur product ka defect saaf dikhe.

Bina video ke hum damage claims accept nahi kar payenge.

3. No Refund/Return Cases

Agar customer ko product bas "pasand nahi aaya" par product sahi hai, toh return accept nahi hoga.

Used items ya jinki original packaging nahi hai, unka return nahi liya jayega.

4. Refund Process

Approve hone ke baad, aapka refund 5-7 working days mein aapke bank account ya original payment method mein bhej diya jayega.

5. Contact Us

Kisi bhi sawal ke liye humein yahan sampark karein:

Email: [Apna Support Email Yahan Likhein]

WhatsApp: [Apna WhatsApp Number Yahan Likhein]